Maintenance Support

Maintel’s maintenance provision is supreme in the marketplace, we can offer multi-vendor support, online fault reporting and indepth capacity testing before installation of resource heavy devices. Please read below for more information.

maintenance & support

24 hour cover to suit you. One fixed fee every year, giving you peace of mind and a structure budget, or a flexible 24 hour cover in ‘pay as you go’ format with one fixed fee for any fault regardless of call out time.

Webcall

Maintel’s online fault reporting tool makes it easy to log faults, view current status, history and call statistics.

IT infrastructure

Maintel provides an IT infrastructure service to supply, install and configure your network needs. We offer maintenance on routers and switches for all leading providers.

reliability testing

Our testing ensures a reliable service delivery. We test your network over a prolonged period to check its durability under pressure.

remote programming changes

Daily remote programming changes made within 24 hours of your request. An easy choice saving you time and money.

back-up and manufacturer support

Fault management is tailored to meet agreed service level agreements. Additional manufacturer support means we can involve manufacturers directly for speedier results.

one contact

With Maintel looking after your telephone system, lines and calls you will only ever need to speak with us to order a new service or report a fault.